User Access Groups and what each group has access to are handled in the application, but assigning users or staff to various access groups or levels happens on the front end. This video will walk you through changing a user's access group.
In addition to the instructions in this video, here is a simple 3-step process to change a user's access level.
- Deactivate the user(s)
- Change your subscription counts
- Reactivate the user(s) at their new level